If we’re being fair, they made the one of the most impressive devices in that category currently - it’s just that category doesn’t really have the tech behind it to deliver what most people want as usable. I do agree though if they had marketed as a VR headset it would have been personally more interesting, but the true vision of the AVP category has yet to be fully realized by any company.
I think in Sony’s case a reasonable alternative is to just refund, which is what they’re doing anyways. There’s no way a full refund would not be considered a true option, so I think the Concord side is a bit irrelevant to the primary issue of server owners shutting down servers for old games and keeping the money.