Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages::Aware uses AI to analyze companies’ employee messages across Slack, Microsoft Teams, Zoom and other communications services.
Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages::Aware uses AI to analyze companies’ employee messages across Slack, Microsoft Teams, Zoom and other communications services.
The compliance piece of this is a key call out.
I work for a large company that people contract for compliance with privacy and security laws. A lot of this AI is used to crawl unstructured data (emails, messages, documents) for PII that needs to be tracked and or removed. Ironically, the big push to protect consumer privacy has created workplaces where employees have very little privacy.
I wonder if we need a legislation that lets employees have some sort of corporate snap chat. Companies can’t spy or key log it, and messages self destruct after a period of time so companies can comply with privacy laws.