American Airlines is testing a new technology at three airports across the country during the boarding process that aims to cut down on passengers who try to cut the line.
The technology, which is being tested at Albuquerque International Sunport Airport in New Mexico, Tucson International Airport in Arizona and Ronald Reagan Washington National Airport in Crystal City, Virginia, alerts gate agents with an audible sound if a passenger tries to scan a ticket ahead of their assigned group.
The cause of line-cutting is limited overhead space and charges for checked bags. No one wants to cram into economy class seats early. They want to beat out the other cattle for overhead space. They need the space because they have a giant carry-on with their clothes for a week to avoid checked bag fees.
The airlines used to load the back of the plane first, but now they sell the rights to get on the plane early to frequent flyers and business class.
Not to mention, the low reliability of checked bags. I’m sure many people have had their bags lost, and can’t deal with the hassle even if they’re lucky enough to have an AirTag in it.
With low pay going to baggage handlers, I don’t see them improving anytime soon.
I prefer the low tech way of shaming them myself.
What a technology! A speaker hooked up to the same computer that’s scanning boarding passes. What a time to be alive.
Meanwhile in the sane world -
Why not just limit the size of carry-on like every other airline?
Can we do the same thing for people who don’t wash their hands after going to the bathroom? (I think there was a far side comic with that)
Now do it for southwest, where it actually matters.
This is testing automation to replace jobs. As good as this is, it is a design meant to cut jobs.
Not sure who’s job it would replace. Right now policing boarding order is done by one person who is responsible for a bunch of other things that are critical for the flight. Even if they want to trim staff, and they do, that isn’t a place they can do it.
There is a difference between jobs that are actually able to be automated, and jobs business grads and upper management think can be automated.
